Protecting your privacy
Velox Consultants Pty Ltd (“Velox”) (“us,” “we,” “our” or the “Company”), accessible from www.veloxlpo.com (the “Site” or “Website”), respects and values the privacy of each person (“you” or “your”) who visits our website, and we commit towards maintaining the highest standards required in order to protect any personal information you consent to share with us in accordance with the applicable laws and regulations.
Collection of Personal Information
We may request or require you to provide personal information in order to access services or engage in certain activities on the website. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
For this purpose, personal information is information that you will share with us about yourself, such as name, age, telephone number, email address, as well as other additional details which will be used to identify you as an individual who has used and accessed our website in specific circumstances which require the sharing of personal information. For example, you may provide personal information to us when you send us an e-mail message or by filing an enquiry online.
How we use your Information
We may use the information collected through our website for various purposes including, but not limited;
To provide services and/or information you requested through our website
To improve, personalize and enhance your experience on usage of our website, including managing and recording your preferences
To communicate with you, either directly or through one of our partners, including for customer service.
To provide you with updates and other information relating to the website, and for marketing and promotional purposes
To provide and improve our investment services, including evaluating potential investments and managing existing investments
To respond to emails or requests from you
To process an application as requested by you
To develop new products, services, features, and functionality, marketing and research purposes
To comply with applicable laws, regulations, and legal process
To perform data analyses and other processing to improve our website.
To improve content, functionality, and usability of our websites
For recruiting purposes
To administer and troubleshoot the website
To protect someone's health, safety, or welfare
As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law
Who is your Information shared with?
We do not sell or share any personal information volunteered on the website to any third party. Any information provided to this website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
The personal information you provide on the website will be used only for the purposes for which it is provided for, by you. As a general rule, we do not collect personal information about you when you visit our websites, unless you choose to provide such information to us. Submitting personal information through our website is voluntary. By doing so, you are giving the permission to use the information for a specific, stated purpose. If you choose to provide us with personal information through such methods as completing a web form, we will use that information to help us provide you the information or service you have requested. The information we may receive from you varies based on what you do when visiting our website.
To the extent that the personal information we collect constitutes sensitive personal information under applicable law, we will collect and process this sensitive personal information within the limits provided by applicable law, and only after establishing reasonable security safeguards for such sensitive personal information. Where required by law, we will seek your consent before processing sensitive personal information.
We may choose to retain your personal information to the full extent of any period as provided by law and statute. We may also choose to delete your information from our databases after a required number or years and/or if the intended purposes for which we have collated your information is completed or no longer relevant.
You are informed that any information you may choose to share via email may not be secure and we urge you to not share sensitive information such as bank account details, credit card details or any other personal details you would consider as being sensitive in nature via email.
However, we undertake to not provide your personal information to any third party who does not have a legitimate right to view the same unless prior consent is obtained from you.
Cookies and related technologies
A cookie is a small file, typically of letters and numbers, downloaded to a user's computer or mobile device when the user accesses certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device. They are used for a wide variety of purposes such as website analytics, targeted advertising, recording user preferences or for authentication. You can refuse, consent to, or opt-out of our cookies at any time.
What kinds of cookies do we use?
Necessary cookies: Necessary cookies enable you to use our websites and all their features, such as enabling access to secure areas of the website. Without these cookies you may not be able to use all the features of our website.
Performance cookies: Performance cookies collect information about how you use our websites so we can improve them for you in future. For example, they collect information on which pages you visit most often and any error messages you may get. The information collected by these cookies is anonymous. They do not collect any information that can identify you personally.
Google Analytics (universal): We use Google Universal Analytics to monitor our website performances and check visitor activities to adapt our content based on your expectations
Functionality cookies: We use functional cookies to provide enhanced functionality and personalization, to remember your preferences, to diagnose server and software errors, and in cases of abuse, track and mitigate the abuse. The information these cookies collect is anonymous. They cannot track your browsing activity on other websites.
Targeting/advertising cookies: We and our service providers may use advertising cookies to deliver ads that we believe are relevant to you and your interests. For example, we may use targeting or advertising cookies to customize the advertising and content you receive on our websites, to limit the number of times you see the same ad on our websites and to help measure the effectiveness of our advertising campaigns.
Particular third-party cookies for our website to note include:
Facebook Pixel. We use Facebook Pixel to customize our advertising and to serve you ads on your social media based on your browsing behavior. This allows your behavior to be tracked after you have been redirected to our website by clicking on the Facebook ad. The Facebook Pixel stores a cookie on your device to enable us to measure the effectiveness of Facebook ads for statistical and market research purposes. We do not have access to the information collected through the Facebook Pixel. However, the information collected via the Facebook Pixel, on the website as well as other websites on which Facebook Pixel is installed, is also stored and processed by Facebook. Facebook may link this information to your Facebook account and also use it for its own promotional purposes in accordance with Facebook’s Data Usage Policy. The Facebook Pixel also allows Facebook and its partners to show you advertisements on and outside of Facebook. You can opt-out of displaying Facebook ads by visiting your Facebook Ad Settings, and you can clear and control the information third parties share with Facebook in your Off-Facebook Activity page.
How do you change cookie preferences or block cookies?
For the performance cookies and targeting cookies when starting a new session on our website, you can choose to opt-out of these. It is possible that any advertising you receive will be less targeted as a result, but the website should function correctly.
If you wish to disable the strictly necessary cookies, then within your browser you can choose whether you want to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete all cookies, third-party cookies or specific website cookies. Each browser’s website should contain instructions on how you can do this.
If you block these cookies on our website, certain website features and services may not function properly.
Information collected by third parties on our services
Some of our services include social network or other third-party plug-ins (such as link to our Facebook page), the providers of these plug-ins may be able to collect information about you even if you do not click on or otherwise interact with the plug-in or widget and regardless of whether you have an account or other relationship with these social networks and third parties. If you use social network tools or visit social networking sites, you should read their privacy policies to learn what information they collect, use, and share.
Storage and retention
We may keep information and content in our systems, backup files and archives. Your personal data will be retained as long as necessary to provide you with the services requested. When we no longer need to use your personal data to comply with business requirements, contractual or statutory obligations, we will remove it from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it, unless we need to keep your personal data, including if we need to keep your personal data to comply with legal or regulatory obligations to which we are subject, e.g. statutory retention periods and usually contain retention periods, or if we need it to preserve evidence within the statutes of limitation
By email at firstname.lastname@example.org
By phone at +61 3 9013 5204
By mail at 1/161, Burke Road, Glen Iris, VIC 3146
We also welcome users' requests not to receive certain forms of communication from us and third parties and not to have certain information shared with nonaffiliated third parties. If you prefer that we not disclose your personal information to nonaffiliated third parties, you may request us not to make those disclosures (except as required by law) by contacting us as described above. If you elect to opt out of certain disclosures, we may not be able to offer you certain services and products. Please note that personal information does not include publicly available information that is lawfully made available to the general public from government records, widely distributed media or disclosures to the general public required by law.